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Trouble Shooting Domain Name Problems

What can you do if you have trouble setting up your domain? First of all, remember that it may take up to 48 hours for your domain changes to propagate across the internet. If you wish to verify the settings on any domain, you can use our recommended whois tool at http://biz-whiz.com/PostWrap-page-nstool.html

The whois report on any domain will tell you about the current nameservers attached to that domain in addition to the contact addresses, the registration date, expiry date and the date when the last modifications were made to that domain record. If the nameservers are not correct then you know you have to change them by logging into your domain name control panel or by contacting your registrar support. If the name servers that are shown are correct, then you can use the nslookup tool (Advanced DNS Lookup) from the same page to determine the ip address being returned for your domain by any nameserver. Here you should enter one of the nameserver that you find in the whois output and see what ip address it returns for your domain name.

If it does not return an ip address then the nameserver has to be configured to point your domain to the correct ip address, or you may be using the wrong nameserver.

If it returns an ip address, You can try typing the ip address directly into the address bar of your web browser, if it gives a 404 page not found error, then either the ip address is wrong or the webserver is down. If it returns some generic page but not your webpage, that is all right, this is to be expected unless you are using a dedicated ip address. Make sure that the IP address returned is the correct one that your web host is providing to you. If you are sure that the ip address is correct and still your website does not show when you type in your domain name in the address bar of your browser, then it may be that other people are able to access your site and only you are not able to access it because your local nameserver does not resolve your domain or resolves it wrongly. In that case, if you can find out the nameserver your local machine is using, you can enter that nameserver in the nslookup tool at http://biz-whiz.com/article219.html and see what ip address it is returning. If your local nameserver is returning the wrong ip address all you need to do is wait till the dns changes propagate to your local nameserver, If your local nameserver is returning the right ip address, then you must contact your web host to inform them that their webserver is not configured to support your domain.

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